# AI Receptionist for Clinics and Hospitals

URL: https://baapcompany.com/ai-agents/ai-receptionist-for-clinics-and-hospitals/

Front desks miss calls at peak hours and after closing. The Baap AI Voice Agent answers every patient call, books and reschedules appointments, answers routine questions about timings and doctors, runs reminder and follow-up calls, and passes anything clinical or urgent to your staff.

### How it works

1. **Patient calls**: The agent answers instantly, at any hour, without a queue.
2. **Understands the request**: Booking, rescheduling, timings, doctors, directions or a follow-up question.
3. **Acts in your system**: Books or moves the appointment and sends a confirmation.
4. **Escalates when needed**: Anything clinical or urgent is passed to your staff with a call summary.

### What the agent handles

- **24/7 call answering**: No missed calls at peak hours, lunch breaks or after closing.
- **Appointments**: Books, reschedules and cancels appointments in real time.
- **Reminders and follow-ups**: Appointment reminders, medication alerts and post-visit follow-up calls.
- **Routine questions**: Timings, doctors, departments, directions, parking and documents to bring.
- **Staff handover**: Routes clinical, urgent or sensitive calls to the right person with context.
- **Patients' languages**: Speaks English plus several Indian and regional languages.

Products: AI Voice Agent, Hospital Management System, AI Workflow Automation

### FAQ

**Does the AI receptionist give medical advice?**
No. It handles scheduling, reminders and routine questions only. Anything clinical, urgent or sensitive is handed over to your staff with a summary of the call.

**Can it run reminder and follow-up calls?**
Yes. It runs scheduled outbound calls for appointment reminders, medication alerts and post-visit follow-ups.

**Does it work with our hospital software?**
It works natively with the Baap Hospital Management System and connects to other systems through AI Workflow Automation, webhooks and REST APIs.

**Can patient data stay on our premises?**
Yes. Baap products can run in the cloud, on-premise in your own data center or in a hybrid setup.

**Which languages does it speak?**
English plus several Indian and regional languages. Additional languages can be configured during onboarding.

Source: https://baapcompany.com/ai-agents/ai-receptionist-for-clinics-and-hospitals/