# Industry: Government

URL: https://baapcompany.com/industries/government/

Cities, counties and public agencies use Janhit for 311-style citizen service requests with automatic routing and public status tracking, Workflow Automation for approvals between departments, CCTV AI for public facility security and the AI voice agent for citizen helplines.

Problems solved:
- Citizen complaints lost between departments
- No visibility into response times
- Paper-based approvals
- Helplines that can't keep up with call volume

Recommended products: Janhit, AI Workflow Automation, CCTV AI, AI Voice Agent

Source: https://baapcompany.com/industries/government/