Industry

Software for government

Cities, counties and public agencies use Janhit for 311-style citizen service requests with automatic routing and public status tracking, Workflow Automation for approvals between departments, CCTV AI for public facility security and the AI voice agent for citizen helplines.

Government software and operations

Problems we solve

  • Citizen complaints lost between departments
  • No visibility into response times
  • Paper-based approvals
  • Helplines that can't keep up with call volume

The recommended stack

Frequently asked questions

What software does The Baap Company offer for government?

Cities, counties and public agencies use Janhit for 311-style citizen service requests with automatic routing and public status tracking, Workflow Automation for approvals between departments, CCTV AI for public facility security and the AI voice agent for citizen helplines.

How does Janhit help government organizations?

A citizen service request platform for governments, like a 311 system. Residents report issues with photos and location, the right officer is assigned automatically, and everyone can track status to resolution.

How does AI Workflow Automation help government organizations?

A visual AI workflow automation platform. Build workflows on a canvas, add AI agents and code steps, and connect every Baap app, from CRM and HRMS to Commerce and BoardView tasks, as a native node, plus any external API.

How does CCTV AI help government organizations?

Vision AI that runs on the cameras you already own. It recognizes faces, reads license plates, spots strangers and animals, and sends alerts with images to WhatsApp, SMS or email within seconds.

How does AI Voice Agent help government organizations?

An AI calling agent that holds natural, real-time phone conversations. It answers support lines, runs outbound campaigns, confirms appointments and qualifies leads, then writes every call to your CRM.

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