आपले कोपरगाव: a city website and app for Kopargaon's citizens
We built a customized website and mobile app for Kopargaon, with city information, representative profiles, grievance registration with an admin panel, citizen suggestions and development showcases, delivered in about six weeks.
- Client
- Mr. Parag Sandhan
- Timeline
- Jul – Aug 2026
- Team
- 10 people
- Platforms
- Android, Web
Project overview
The Kopargaon City Platform is a customized digital solution that brings city information, civic services, public administration details and community initiatives into one place, on the web and on mobile.
It covers city information and demographics, public representative profiles, grievance registration and tracking, citizen suggestions, development work showcases, government resource links, health contacts, event permissions and a gallery of local activities. An admin panel handles complaint review, department-wise filtering, assignment, comments and status updates.
About the client
Mr. Parag Sandhan, Nagar Adhyaksha (Mayor) of Kopargaon, wanted a dedicated digital presence for the city: one place where residents could find essential information, follow local development and reach civic services more easily.
He engaged The Baap Company to build a website and mobile app inspired by an existing city website but adapted to Kopargaon's own requirements, combining city information, citizen engagement and civic administration in one experience.
What needed solving
- 01
An off-the-shelf app was not enough
Baap's existing Janhit civic app was a starting point, but the city needed different features and a simpler experience tailored to Kopargaon.
- 02
Grievances took too many steps
Citizens needed to report issues like water supply or electricity by picking a department, describing the problem and adding a photo, without a long form.
- 03
No central view for administrators
Officials needed one place to review, assign, comment on and track complaints by department and status.
- 04
Development work went unseen
Completed projects and community initiatives such as the Godavari cleanliness mission had no dedicated place to be showcased.
What the client asked for
- City informationHistory, geography, demographics, landmarks and temples of Kopargaon.
- Representative profilesPhotos, designations and departmental responsibilities of representatives and municipal officials.
- Simplified grievancesDepartment selection, a description and photo upload in as few steps as possible.
- Admin monitoringReview, assign, comment, update status and filter by department or status.
- Development showcasePublish completed projects with photos, likes and sharing.
- Citizen suggestionsPropose improvements such as public dustbins and tree planting.
- Public servicesGovernment websites, public-service information and health department contacts.
- Event permissionsRequests for events and processions with an approval process.
- GalleryCity photos, events, public activities and development media.
- Role-based accessCitizen features kept separate from administrator tools.
How we built it
We started from Mr. Sandhan's vision and Kopargaon's specific needs. Instead of reusing Janhit as is, we used an existing city website as a reference and shaped a customized solution around the client's expectations.
Dedicated sections present Kopargaon's history, demographics, landmarks and temples alongside profiles of public representatives and municipal officials, making civic administration easier to understand.
The grievance flow was designed to be as short as possible: choose a department, describe the issue, attach a photo. On the other side, administrators review complaints, assign them, add comments, update status and filter by department or status.
Citizen suggestions, development showcases, the Godavari cleanliness mission, useful government links, health contacts, event permissions and a media gallery round out the platform, on both the website and the mobile app.
The Baap team 10 people
- 5Developers
- 2Flutter developers
- 2Quality analysts
- 1Sales executive
Technology
- FlutterMobile app interface and citizen features
- ReactResponsive website and administrative screens
- Node.jsServer-side logic and civic workflows
- AWSCloud hosting and scalable deployment
- PostmanAPI and integration testing
Timeline Jul – Aug 2026
- 1Requirement analysis1 week
Client discussions and requirement gathering.
- 2Planning3 days
Project planning and system UI design.
- 3Development2 weeks
Core development and module implementation.
- 4Testing1 week
Quality assurance, debugging and revisions.
- 5Deployment1.5 weeks
Final implementation and client handover.
Key deliverables
How a grievance moves
- 1Citizen submits a complaint
Selects a department, describes the issue and attaches a photo if needed.
- 2It reaches the admin panel
Administrators see the complaint and all its details.
- 3The complaint is managed
Admins assign responsibility, add comments and filter by department or status.
- 4Status is updated
Statuses such as New, In progress and Completed show where each complaint stands.
- Delivered
Website
City information, public representatives, civic services and development initiatives.
- Delivered
Mobile app
City information, citizen services and civic features on Android.
- Delivered
City information and profiles
History, demographics, landmarks, public representatives and municipal officials.
- Delivered
Citizen grievance management
Department selection, issue descriptions and photo attachments.
- Delivered
Admin management panel
Review, assignment, comments, status updates and department-wise filters.
- Delivered
Citizen engagement and suggestions
Suggestions plus likes and sharing on published development work.
- Delivered
Public services and community
Government resources, health contacts, event permissions, initiatives and a media gallery.
Inside the product
Home with e-services, representatives and useful links
Empower your community: log in or continue as guest
All e-services: grievances, event permission, Godavari mission, works, health
Complaints list with status and department
Complaint details, assignee and issue log
Nirmal Godavari cleanliness campaign
Departments and municipal officers
Official profile and responsibilities
Event permission requests
Useful government links
Menu: the city, departments, gallery and voter services
What changed
City information in one place
History, landmarks, demographics, representatives and administration in a single digital destination.
Simpler grievance submission
Pick a department, describe the problem, attach a photo: a structured, accessible way to report issues.
Better administrative visibility
Assignment, comments, status updates and filters give officials an organized view of every complaint.
Development work gets seen
Completed projects and initiatives are presented with photos, likes and sharing.
A channel for citizen ideas
Residents can propose improvements like dustbins and tree planting.
Two access points
A website and a mobile app make public-service information easier to reach.
More case studies
All case studies- Financial services
LIMA: a smart audit and compliance platform for a chartered accountant's practice
8 wkof audit process discovery with the client13person cross-functional team15core screens from login to sign-offJan – Aug 2026 · 13 people · WebRead the case study 
EducationOpinion NW: a distraction-free social-learning app for competitive exam aspirants
3languages: English, Hindi and Marathi2phases delivered7person product teamAug 2025 – Aug 2026 · 7 people · Android, iOS, WebRead the case study
EducationNEFFY: an AI-powered exam preparation platform for JEE and NEET aspirants
JEE · NEETexams covered at launch11person cross-functional team5core modules deliveredMar – Aug 2026 · 11 people · WebRead the case study
