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Financial services · Case study

Tree Coin: a secure, agent-led loan management platform

We replaced paper-based loan handling with a role-based Android and web platform where organizations manage agents and loan products, agents onboard customers and submit applications, and every loan is tracked to approval, delivered in three phases.

  • UI/UX design
  • Dashboard design
  • Android app development
  • Web application
Organization dashboard: applications, collections and pending verifications
Client
Mr. Nadish Vyas
Timeline
Aug 2025 – May 2026 · Phases 1 to 3
Team
14 people
Platforms
Android, Web
3phases delivered in 10 months
15,000+concurrent users designed for
14person cross-functional team

Project overview

Tree Coin is a finance service platform that delivers loans through organizations and their field agents. Agents onboard customers and submit loan applications, while the organization manages agents, loan products and approvals.

The platform replaces paper-based loan handling with one role-based digital workflow: onboarding, document upload, application, verification, approval or rejection and status tracking. It was delivered in three phases as a cross-platform Android and web app, and is built to connect later with credit bureaus, banking APIs and analytics.

About the client

Tree Coin follows an agent-led model, with Mr. Nadish Vyas leading the project on the client side. Customers do not sign up themselves. A verified agent, created by the organization, onboards each customer, collects KYC and loan documents, and applies on the customer's behalf.

The vision: make loans accessible through trusted agents while the organization keeps control, compliance and transparency.

The challenge

What needed solving

  1. 01

    Paper-based loans

    Onboarding, KYC checks and document collection were manual, slow and error-prone.

  2. 02

    Little control over agents

    Organizations had limited oversight of agent activity, which risked misuse and fraudulent applications.

  3. 03

    Slow approvals

    Verifying and approving applications took too long, delaying decisions and disbursement.

  4. 04

    Scattered data

    Customer, loan product and application details were spread out, so loan status was hard to track.

  5. 05

    Customers left waiting

    Updates on approvals, disbursement and EMI due dates rarely reached customers on time.

What the client asked for

  • Role-based platformAdmin and agent logins from one screen. Agents cannot self-register and customers do not log in.
  • Agent and customer managementOrganizations create, activate and block agents; agents create customer profiles with ID and photo.
  • Loan productsSet up products with interest rate, tenure and eligibility.
  • Applications and documentsAgents apply on behalf of customers and upload ID and income proof.
  • Approvals and trackingVerification, approval or rejection, disbursement, status and EMI tracking, and reports.
  • Security and notificationsRole-based access, AES-256 encryption, RBI Digital Lending Guidelines, SMS and WhatsApp alerts.
Our approach

How we built it

We worked across three phases between August 2025 and May 2026, each running through requirement gathering, planning, development, testing and deployment. A Business Requirement Document and a Functional Requirement Document defined scope, roles and modules.

Our technical architect also led the project, designing a secure, role-based and scalable foundation. Two business analysts mapped the workflows for login, agent and customer management, loan products and applications.

The designer shaped the login, sign-up, agent and customer onboarding flows. Three Flutter developers built the Android and web apps on Node.js services and a PostgreSQL data layer.

Two QA engineers tested every phase for functionality, role-based access, form validation and reliability, and client feedback after each phase shaped the next one.

The Baap team 14 people

  • 7Developers
  • 2Business analysts
  • 2Quality analysts
  • 1Technical architect and project lead
  • 1UI/UX designer
  • 1Sales executive

Technology

  • FlutterOne codebase for the Android and web apps
  • Node.jsServer-side operations and business logic
  • PostgreSQLLoan, agent and customer data
  • AWSHosting, deployment and scalability
  • FigmaWireframes and interface design
  • GitLabSource control and collaboration
  • PostmanAPI testing

Timeline Aug 2025 – May 2026

  1. 1Phase 1Aug – Nov 2025

    2 weeks discovery · 4 weeks planning · 6 weeks development · 2 weeks testing · 2 weeks launch.

  2. 2Phase 2Dec 2025 – Feb 2026

    2 weeks discovery · 2 weeks planning · 4 weeks development · 2 weeks testing · 2 weeks launch.

  3. 3Phase 3Mar – May 2026

    2 weeks discovery · 2 weeks planning · 2 weeks development · 2 weeks testing · 2 weeks launch.

What we built

Key deliverables

  • Delivered

    Authentication and role-based access

    A common login with role selection, organization sign-up and admin-created agent logins.

  • Delivered

    Organization dashboard

    Manage agents, loan products and applications from one place.

  • Delivered

    Agent and customer management

    Organizations create agents; agents create customer profiles with contact, ID and photo.

  • Delivered

    Loan products and applications

    Product setup, applications with documents, approval or rejection and status tracking.

  • Delivered

    UI/UX design and frontend

    A consistent Android and web interface with form validation.

  • Delivered

    Business and functional documentation

    BRD and FRD covering scope, modules and workflows.

Interface

Inside the product

  • Organization dashboard: applications, collections and pending verifications

  • Loan products with an EMI calculator and disbursement report

  • Customer collection with status at a glance

  • Agent list

  • Create a loan product: interest, deductions and repayment

  • Add a new field agent

  • Sign-in

  • Choose business or personal use

Impact

What changed

  • Central control

    Organizations manage agents, loan products and every application from one place.

  • Faster digital applications

    Agents submit applications and documents digitally, with no paper forms or re-keying.

  • Secure role-based access

    Separate admin and agent access, with agents created only by the organization.

  • Transparent tracking

    Pending, Approved and Rejected statuses show where every application stands.

  • Easier onboarding

    Validated forms capture customer contact, ID and photo quickly and consistently.

  • Ready to integrate

    A modular base ready for credit bureaus, banking APIs and analytics.

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